Terms and Conditions of Use

Introduction

These terms and conditions of use (the "Terms") describe your rights and responsibilities with regard to the joinasher.com website (the "Website") owned and operated by Asher Health, Inc. ("Asher Health"). In these Terms, "we", "our", "us", and "Asher" collectively refer to Asher Health and its subsidiaries. The terms "you" and "your" refer to the person using the Website. Use of the Website is governed by these Terms and our Privacy Policy. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to be legally bound by and comply with these Terms and our Privacy Policy.

Even though you may have arrived at the Website through a website or mobile application operated or controlled by a third party, including an affiliate of Asher, you understand and agree that these Terms are entered into between you and Asher. You also understand and agree that the Website and any services provided through these Terms, except the Health Care Services described in Section III herein, are provided by Asher or an Asher subsidiary.

You agree that when you use or enter the Website, you affirmatively consent to conduct business electronically with Asher and engage in health-oriented activities with health professionals and professional entities affiliated with Asher, and such processes have the same force and effect as your written signature. You agree and consent to Asher, its affiliates, or certain affiliated professional entities sending you disclosures, messages, notices, and other communications to your designated mobile phone and email account. You understand that you have a choice to select any health care provider and pharmacy and, when you use or enter the Website, you affirmatively choose to use the healthcare providers affiliated with Asher. If you do not agree with any of these Terms or our Privacy Policy, you may not use the Website.

Modification of the terms

We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time and for any reason, without penalty or liability to you or any third party. You should check the Terms periodically when you use the Website to determine if any changes have been made. You can determine when the Terms were last revised by referring to the "Last Modified" notation. If you use the Website after the amended Terms have been posted, you will be deemed to have agreed to the amended Terms.

Description of Asher Health

You understand and agree that the Website is intended to facilitate the following services (the "Services"): the development and gathering of health care records and information for use in medical provider encounters and communications; administrative support in connection with scheduling and payment for Health Care Services; coordination of fulfillment and payment for prescription medications and diagnostic testing; and technology support for accessing medical providers through affiliated professional entities.

You understand that the Website gathers personal and health-related information to enable an affiliated medical provider to determine whether a prescription or test is appropriate, including health history, medications, vitals, and more. You further understand that based on that data, the provider may issue a prescription or recommend other care. You consent to Asher sharing this data with its affiliates and partners, including providers, the pharmacy partner, labs, and others involved in your care.

All medical providers who deliver services via Asher Health are independent professionals, either employed or contracted through affiliated medical groups. Asher Health does not practice medicine, control medical judgment, or interfere with provider decisions. Therefore, Asher is not responsible for medical decisions, services, or outcomes.

Eligibility

To use the Website and Services, you must:

• Be 18 years or older, or use under the supervision of a parent/guardian.
• Reside in the U.S. in a state where Asher Health operates.
• Have access to compatible devices and internet service.

Availability

Services are only available in certain states, and Asher reserves the right to change availability without notice.

Registration, accounts, and user data

You must register to use the Services. You agree to:

• Provide complete, accurate, and updated information.
• Keep login credentials confidential.
• Notify us of unauthorized access.
• Maintain only one account per user.

Information submitted via the Website is used by Asher and its partners to provide the Services and may be retained in accordance with law and our Privacy Policy.

Your responsibilities

By using the Website, you affirm:

• All information you provide is accurate and current.
• You will not misrepresent your identity or use another person's account.
• You will comply with all security and usage protocols.
• You will use the Website for lawful purposes only.

You agree not to:

• Reverse engineer, exploit, or misuse the Website.
• Use it for competitive purposes.
• Upload harmful code or content.
• Violate intellectual property rights.

License

You are granted a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial purposes.

Telehealth consent

You consent to:

• Electronic health consultations and prescriptions.
• Communication by email, video, text, or phone.
• Recordings for quality and safety.

You acknowledge:

• Telehealth is not a substitute for emergency or in-person care.
• You must provide accurate and complete health information.
• Technical limitations may affect service quality.

Payment

You agree to pay for all Services as presented at checkout. All payments are final. Prescription products are non-returnable. You understand Asher is not responsible for insurance billing, and no government health plan is accepted.

Privacy

Our Privacy Policy governs data collection, use, and disclosure. By using the Website, you agree to the terms of that policy.

Intellectual property

All Website content is owned by Asher Health. You may not copy, reproduce, or distribute any content without written permission.

Linked sites

Asher is not responsible for content or policies of third-party websites linked from our platform.

Disclaimer of warranties

The Website is provided "as is." We do not guarantee uninterrupted, error-free use or that Services will meet your needs. We disclaim all express and implied warranties.

Limitation of liability

To the extent permitted by law, Asher Health is not liable for indirect, consequential, or punitive damages. Total liability is limited to $100.

SMS/text messaging terms

Partner Program (business owners). When you give us your mobile number on our partner application or partner activation forms and agree to receive texts, you consent to receive conversational and automated text messages from ASHER Med LLC, doing business as Asher Health ("ASHER"), a wholly owned subsidiary of Asher Health, Inc., about your application and partnership. These include replies to your application, scheduling and reminders for consultation and onboarding calls, onboarding steps, account updates and support. These messages never contain health or prescription information.

Program name

ASHER Partner Support

Message frequency

Varies. You may receive several messages per week while your application or onboarding is active.

Message and data rates

Message and data rates may apply.

Opt out

Text STOP to any message to stop receiving texts. You will get one confirmation message and no further texts unless you opt back in by texting START.

Help

Text HELP to any message, email support@joinasher.com or call 469-523-0104.

Consent

Consent to receive texts is not a condition of any purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile numbers and SMS opt-in data are never shared or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Patient messages. Patients of our partner locations who opt in separately may receive care-related texts (appointments and order updates) under the same STOP, HELP, rates and privacy terms above.

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